Terms, Conditions, and Rules

Welcome to Librabet's Terms and Conditions. This page explains the rules that govern use of our platform and the legal relationship between us and our users. The information below sets out responsibilities, eligibility criteria, acceptable use standards, how bonuses, deposits and withdrawals are handled, and the process for resolving disputes. By accessing or using our services, users agree to comply with these terms and any subsequent updates that we publish.

Account Responsibilities

Account holders must provide accurate, complete and up-to-date personal information and keep login credentials secure. Shared or multiple accounts are not permitted and may be suspended or closed if discovered. We may request identity verification documents to comply with anti-money-laundering and security procedures, and suspension of withdrawals or other actions may occur until verification is complete.

Eligibility Requirements

Access to our services is limited to individuals who meet legal and internal criteria, including being at least 18+ years old. Residents of jurisdictions that prohibit gambling or are listed in our restricted countries cannot open or maintain accounts. We reserve the right to refuse registration, apply location-based restrictions, or close accounts where local law or regulatory obligations require such measures.

Acceptable Use of the Service

Use of the platform must comply with applicable laws and these terms. Fraudulent, abusive or disruptive behaviour is prohibited, including collusion, use of automated tools to exploit games, circumvention of limits, and any attempts to manipulate outcomes. We may monitor play for compliance and suspend or close accounts and retain funds in instances of suspected abuse, fraud or a breach of the rules.

Bonus and Promotion Rules

Promotions are subject to specific terms and general principles that govern eligibility, activation, wagering requirements and expiry. Bonuses may carry wagering conditions expressed as multipliers on deposit and bonus amounts, contribution rates by game type, maximum bet limits while bonus funds are active (commonly $5 per bet or spin), and time limits for completion. Abuse of promotions can lead to bonus removal and account sanctions.

Deposits and Withdrawals

Accepted payment methods, processing times and limits are disclosed in the cashier. Minimum qualifying deposits for promotions typically start from $10-$20, and withdrawal times depend on verification status and chosen method. We may impose minimum and maximum withdrawal limits and split large payouts into instalments when required. Fees charged by payment providers may apply and are outside of our control.

Dispute Handling

Disagreements should be raised with our customer support team in the first instance. We will investigate disputes promptly and provide a determination based on account records, game provider logs and applicable terms. Where internal resolution is exhausted, parties may pursue external dispute mechanisms if available under relevant law, subject to the jurisdictional and regulatory framework that governs our operations.

Updates to the Terms

Terms and Conditions may be amended from time to time to reflect legal, regulatory or business changes. Notice of material updates will be provided via the platform or email where appropriate. Continued use after changes are posted constitutes acceptance of the revised terms, and users who do not accept changes should cease using the services and close their accounts in accordance with the procedures described on the site.