Contact Us
Need help? Librabet support team is here to assist with account-related questions, verification and withdrawals, technical issues with games or live betting, and general feedback. Our agents can guide you through registration, KYC uploads, bonus activation, or payment queries. For urgent matters use live chat or phone; for documents and formal requests use the email contacts below. We focus on clear, practical help so you can get back to playing quickly.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat and email, response within minutes during opening hours) |
| General enquiries | [email protected] (billing, KYC and general account queries; expect 24h reply) |
| Affiliate enquiries | [email protected] (program details, tracking and payments) |
| Phone | +1 347 512 0897 (call for urgent support; live agents available) |
| Working hours | 24/7 (email response times vary; chat availability may be limited overnight) |
Email assistance
Email is the preferred contact method for detailed requests, account-related issues, or when you need to submit documents or explanations. Please include a clear subject line, your full account details, and up-to-date contact information to help us process your request without delay. For faster resolution, attach any supporting documents and specify your preferred reply times.
Send us a message
Response Time
Most support requests are answered within one business day. For simple account or payment questions you can usually expect a reply the same day, while more complex issues such as KYC checks or dispute investigations may require additional time. Response times depend on case complexity and verification needs; we will update you by email and aim to resolve cases as quickly as possible.
Feedback
Your feedback matters. Please share any suggestions, ideas, or issues you spot on the site. We review every message carefully and use what we learn to improve features, promotions, and usability. Your input helps shape updates and makes the site better for everyone. Thank you for taking the time to tell us how we can improve.